1. How can we connect with contact support?
We are here to help! You can reach our customer support team through several channels:
- Email: info@harvyora.com
- Phone: +91 8943234248(available 9 AM - 6 PM)
- Live Chat: Available on our website during business hours
- Social Media: Send us a message on our Facebook or Instagram pages.
2. How many days will it take for the plant to bloom?
Adenium plants typically bloom during the warmer months, usually from late spring to early fall. The time it takes for a plant to bloom depends on factors such as the plant's age, care, and environmental conditions. Under optimal conditions, a well-cared-for Adenium plant may bloom in as little as 6-8 weeks.
3. What will be the delivery charge?
Our delivery charges vary depending on the location and the size of the order. For most regions, we offer a standard flat-rate shipping fee. You can view the exact shipping cost at checkout before completing your purchase. We also offer free shipping on orders over a certain amount, which will be clearly indicated on our website.
4. Do you have a return and refund policy?
Yes, we do! We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return the plant within 14 days of delivery for a refund or exchange, provided it is in its original condition. Please note that the customer is responsible for the return shipping cost unless the item was damaged upon arrival. For detailed information, please visit our Return and Refund Policy page.
5. Will the plant get safely delivered to the location as it's fragile?
We take great care in packaging our plants to ensure they arrive safely at your location. Our plants are carefully packed with protective materials to prevent damage during transit. In the rare event that your plant arrives damaged, please contact us immediately with photos of the damaged plant, and we will arrange for a replacement or refund.
Other inquiries? Let's chat.
Please email us at info@harvyora.com