Privacy policy

This Privacy Policy is an electronic record in terms of Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This privacy policy is a legally binding document between HARVYORA ECO LABS LLP, Brand Name “Harvyora” (hereinafter referred to as “us”, “we”, “Company”, “Site” or “Harvyora”) and the users (hereinafter referred to You /Your / Yourself). By using this Website including but not limited to Mobile Applications, you indicate that you understand, agree and consent to this privacy policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.harvyora.com (the “Site”).

If you do not agree with the terms of this privacy policy, please do not use this Website. You hereby provide your unconditional consent or agreements to us as provided under section 43A and section 72A of Information Technology Act, 2000.

 

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

USE OF YOUR INFORMATION

The information obtained is used by us for our internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. 

  • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • The personal information we collect allows us to keep you posted on latest product announcements and upcoming events, including product launch, discounts, sale, confirmations, invoices, updates, security alerts and support and administrative messages. It also helps us to improve our services, content and advertising.
  • We may use your information to send important notices, such as communications and changes to our terms, conditions and policies.
    Screening orders for potential risk or fraudulent activity, using both automated tools and manual review processes, to ensure the security and integrity of our transactions.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

 

DISCLOSURE TO THIRD PARTIES

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

At times, we may make certain personal information available to strategic partners that work with us to provide products and services, or that help us market to customers, such as a credit card processing company to bill you for services or an email service provider to send out emails on our behalf. 

Personal information will only be shared by us to provide or improve our products, services and advertising, however, it will not be shared with third parties for their marketing purposes.

Additionally, in the event of reorganization, bankruptcy, merger, or sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may transfer any and all personal information we collect to the relevant third party. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your information differs materially from that set forth in this Privacy Policy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

SECURITY

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, we keep and collect your data protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under. However, no security measures are 100% safe on the Internet.

 

CHILDREN'S PRIVACY

We do not knowingly attempt to solicit or receive any information from anyone under the age of 18 years. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. We will not differentiate between who is using the device to access the Website or Mobile application, so long as the log in/access credentials match with yours.

 

RETENTION OF DATA

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Please note that certain third-party services we use, such as analytics and marketing platforms (including Google Analytics), may also collect and store data related to your interaction with the Site. These third parties may retain such information in accordance with their own data retention policies, which are independent of our control. We encourage you to review the privacy policies of these third-party providers to understand how they manage and store your data.

If you wish to delete your account or your personal information, we will remove your data from our own records, subject to any legal or regulatory obligations that require us to retain certain information. In addition, where we have shared your data with third-party service providers (such as analytics or marketing platforms), we will take reasonable steps to facilitate the deletion of your personal information from those services, to the extent that we have control or access to do so.

Please note that some third parties may retain data in accordance with their own privacy policies and data retention practices, which are beyond our control. We encourage you to review the privacy policies of these providers for more information about how they manage your data.

 

CHANGES TO OUR PRIVACY POLICY

We may amend this Privacy Policy at any time by posting a new version. We encourage you to review this policy regularly for any changes. It is your responsibility to review this Privacy Policy periodically as your continued use of this website and our services represents your agreement with the current Privacy Policy.

 

GOVERNING LAW AND JURISDICTION

In the event of any dispute arising between the parties with respect to this Policy, the same shall be referred to the sole arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The seat and place of arbitration shall be at Ernakulam,Kerala, India and the decision of the Arbitrator shall be final and binding on both parties herein. The language of arbitration proceedings shall be either in English or the official language of the applicable jurisdiction.

This contract shall be subject to the exclusive jurisdiction of courts in Ernakulam, Kerala, India and shall be governed by the Indian laws.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at store@harvyora.com or via the contact page on the site.