Shipping policy

We are committed to dispatching all confirmed orders promptly, typically within 48 hours of successful order placement and acceptance.

We offer shipping services across all regions of India. We do not ship products out of India.

 

SHIPPING CHARGES

  • Complimentary shipping is offered on all prepaid orders above ₹2,000.
  • For domestic prepaid orders valued up to ₹500, a shipping fee of ₹49 will be applied. ₹75 will be applied for north Indian states.
  • For orders between ₹501 and ₹1,000, a shipping fee of ₹99 will be applied and for north Indian states, it'll be ₹149.
  • For orders between ₹1,001 and ₹1,999, a shipping fee of ₹149 will be applied and for north Indian states, it'll be ₹149.

 

PRICING TRANSPARENCY

There are no hidden or additional charges. The total payable amount is always clearly displayed on the checkout page. Except for cash on delivery orders, no payments are to be made to the delivery agent or any other personnel that are not authorized by us.

 

ORDER PROCESSING AND DELIVERY

Upon processing your order, each product undergoes a thorough inspection to ensure it meets our quality standards. Once the items successfully pass the final quality check, they are securely packed and entrusted to our reliable delivery partners.

Our delivery partners will make every effort to deliver your package at the earliest possible time. In the event they are unable to reach the provided delivery address or a convenient time, they will contact you in the number that you’ve provided in the shipping address.

 

HOW TO CHECK THE ORDER STATUS?

Once your order has been dispatched, you will receive a tracking ID from our delivery partner. You may use this tracking ID on the delivery partner’s website to monitor the status of your shipment.

 

ESTIMATED DELIVERY TIME

Delivery times may vary based on your location and the services offered by our delivery partners. However, we aim to deliver all orders within 4 to 7 working days.


DELIVERY PARTNERS

  • Our preferred delivery partner is DTDC, recognized for their reliable service.
  • In rare instances where door delivery is not available, you will have the option to select a preferred delivery partner, provided this request is made before dispatch.
  • Although such cases are extremely uncommon, we appreciate your understanding as we continually work to improve our door delivery services.

 

DELIVERY ISSUES

While we and our trusted delivery partners make every effort to ensure timely and accurate delivery, unforeseen circumstances may occasionally arise, including but not limited to:

  • Delays due to weather, natural disasters, or other force majeure events
  • Inaccessibility of the delivery address or incorrect address details
  • Failure to contact the recipient at the time of delivery
  • Operational disruptions affecting courier services

In such cases, our delivery partners will attempt to contact you to resolve the issue or arrange redelivery. If you experience any delivery-related problems, please contact our customer support team, so we can assist you in resolving the matter.